If I could give zero stars I would, we booked this tour for Saturday and tried to reschedule it for the following Saturday, we called the Wednesday morning prior and left 3 messages, sent an email and a text communication through the website practically begging for a response and we got nothing. So I guess we are out our tour and money. It seems like a scam or absolutely the worst customer service, either way DO NOT use this company if there’s a small chance you would need to reschedule. Still nothing back and it’s Sunday. Shame on you guys for taking our money and tour without the courtesy of a simple reply. Just moved to the area and I will be sure to advise against this company.