The tour itself is very helpful for first time visitors to Savannah.
HOWEVER:
1. Not surprisingly the quality of the tour varies with the individual driver. When we got on, our driver was Arthur. Neither of us were impressed. He tried too hard to be “cute” and it didn’t work well. He was also difficult to understand. When we got back on after a stop at the City Market,our driver was Steve. He was head and shoulders above Arthur—very knowledgeable, low key, easy to understand and just an all around great guide.
2. Before we bought our tickets, I asked about Covid protocols and was told they require masks. Not true!!! Neither driver wore a mask. Arthur walked all around the trolley talking to people, adjusting windows, etc without a mask. Steve did not wear a mask either but we did not see him leave the driver’s seat. Even with headphone Mike’s, a mask might impact their speech BUT walking around and interacting with riders was very inconsiderate and unsafe.
3. No capacity limits and no social distancing by marking off seats. Seems like they wanted to get as much $$ as possible without doing what is right.
We did stay in bc most riders were considerate enough to mask up but there are always a few who think they are special. There was no attempt to encourage or require mask wearing so I feel like the clerk selling tickets was not honest with me.
Ответ от хоста
Nov 2020
Thank you for taking the time to share your experience with us. We are sorry to hear that your expectations were not met. We will immediately look into what happened and make sure that this does not happen again. As for the capacity on the trolley, Savannah has a mandate of no more than 50 people in a group and our biggest trolley can hold up to 40 passengers. We apologize for any inconvenience and hope you will try us again next time you visit Savannah.