Sadly, it was a disappointing experience. It began late, with equipment not prepared/ready. Then, there was a booking mix-up, with more people onsite than expected. It took additional time to figure out the issue and ultimately made our group larger than usual. During our kayaking, we did witness some whales which did something to overcome the poor beginning. Unfortunately, one of groups kayaks began taking on water and one group was forced to take on a third person onto their boat while one of the guides paddled the stricken kayak to shore, leaving us the guide short. To further the puzzlement, the guides expressed concern over the one kayak, saying it was known to be a problem—why is it still in service? While it was a successful day for us—seeing some whales and sea turtles—the whole experience left us disappointed, thinking it could have been a much better experience.