OmahaEntertainment
Aug 2022
This is NOT a tour of the caves. It's a long kayak ride TO the cave where everyone mostly waits while one kayak at a time gets a peek inside. My daughter, a seasoned athlete, was seasick the entire time, and spent the entire time, in her words, "wishing it was over". If we had been forewarned, she could have taken a dramamine.
We got to the check-in near 2:00 for a 2:00 tour and had to rush to the beach with equipment, late to the pre-water lesson. A guide said it "says somewhere on our website" to check in 30 minutes PRIOR to the time you sign up for.
They give you information at check in that you might need to know in advance (like the fact that you can be seasick). You will get wet up to your waist, maybe completely wet. You should not take any valuables.
Finally, then they try to up sell you. If you want to take your phone, you can buy a $25 case for it. If you want to place valuables in a locker, they'll rent you a locker for $5.
I felt taken, and the kids felt disappointed. Better communication could fix a lot