BestTraveler2306
Jun 2021
DO NOT use Bell Limousine. Terrible mistake, that I will never do again. We went to Vegas and booked an airport transfer which would get us to our hotel and then back from the airport in a stretch limo. On our first trip we got Micheal who was a WONDERFUL driver, and would highly recommend him, he should be the manager of this company. The limo was decent though when we arrived at our hotel we got a text from dispatch saying that another driver was coming to bring us to the airport… on the wrong date. We promptly called the driver Tibor, who was not very friendly, though he said he notified dispatch that we actually need pick up on Friday, this was on Monday. He said that we were changed to Friday and no action was needed. Today I called Bell Limo just to confirm that we would have a limo there to pick us up as we were relying on . The girl on the phone was very unfriendly and said she could do nothing for us, and refused to refund us, and when we asked for her supervisor she said the supervisor would call us and then hung up without saying any goodbye or allow for questions. We are still waiting for a supervisor to call, as well as being left with no transportation. Bell Transportation make some change in your poor company before you get sued. And remove your drivers that LIE to customers as well as your customer service that lies as well. Do not use this company.. The price is enticing though it’s a trap. Ruined our trip.