My boyfriend and I took his neice (14 y/o) and nephew (11 y/o) to this kayak/scuba excursion during their first Hawaii trip and we all had a wonderful time! Carlos was very patient, informative, friendly, and genuinely cared about everyone's safety.
The kids had 0 experience in swimming, scuba diving, and kayaking but Carlos was very patient with them and constantly checked in with them throughout the time we were there. That was the most important thing for my boyfriend and I and we were so glad that the kids had an amazing time.
Since waves were rougher than usual, Carlos wasn't able to provide underwater photos because he needed to stay on his kayak just in case an emergency came up. He would normally charge for his underwater photos but since he couldn't provide that, he took photos of us while he was on his kayak and gave them to everyone free of charge! Which was very kind because we couldn't bring our phones with us.
If you guys have the opportunity to purchase the underwater photos ($20/adult), I would definitely do it. He showed us the photos he has taken and they looked amazing!
The tour also had to be cut short because of the currents but we did see a whole bunch of sea turtles and sea life so the excursion was still very worth it! At the end of the day, safety was a priority and Carlos was very aware and made sure we did as much as we could with the time we had.
He provided ginger candy for those who got motion sickness (me lol), granola bars, and water during our break time.
Overall, I would definitely come back and book Carlos again! If you have kids/adults with you that are inexperienced with swimming, scuba diving, or kayaking then you will be in good hands with Carlos. This was our most memorable experience during our time in Maui!!