We were unable to complete our tour because of weather conditions. Ketchikan has the highest rainfall for the entire state of Alaska which I was not aware of when I booked but I will say that this is a 'class act' outfit. They were more concerned about our safety than they were about their money, and because the winds got pretty strong as well as the rain, they decided it was not safe to fly. We were VERY disappointed, but they did everything within their power to try to book us on a later excursion that would still allow us to get back to our ship in time for departure, but the rain and winds just didn't cooperate. Our money was fully refunded and put back on our credit care within a couple of days. I would DEFINITELY book an excursion with TAQUAN AIR for the Misty Fjords National Monument Floatplane Tours again when in Alaska. This excursion's price was very affordable, and has the same guarantee as the excursions that are booked from the cruise line at about 1/2 the cost. They guarantee if it is their fault that you don't get back to your cruise on time and it's their fault, they get you to the next port. Also, guarantee you will fly or your money is refunded if it's no fault of your own.
the trip was awesome, scenery was spectacular. landing the plane on one of the fresh water lakes was a highlight. we always felt safe and had full confidence in our great pilot.
We loved the flight, the scenery, and the pilot. This was a highlight of our Alaska Cruise. It is expensive, but awesome!