I’m incredibly frustrated. I booked three tickets for my dad, sister and I for $37 each ($111 total) through Tripadvisor, which was the only option provided to me on your website (at least the link took me to this price only). Upon arriving, I was asked if I had premium tickets and was told they are normally in the $37-40 range and that a standard ticket yesterday was $24-26. I said that even though I didn’t realize there was different tickets options, and was disappointed I was only offered the premium, I’d at least like to get the bracelet and the special seating (unnecessary given so few people in the rain yesterday but still). All the staff then told me that I had in fact bought standard tickets for $37 each. I was really disappointed and no one offered to help discount us or give us the premium seats, etc. (even though small, but would have been nice gesture). In the end, I feel misled that we paid $40 more dollars than everyone else and therefore won’t book anything through TripAdvisor again or recommend this particular ferry service.