Let me start this review by saying we love to take helicopter tours whenever we travel. We have taken them in Los Angeles, Rhode Island and now New York. Its a totally different way to see a location you are visiting. And NY is BY FAR the best place to see by helicopter. We took a quick tour with our two children (6 & 8), we had a scheduled time of 3:00 BUT we got into the city a little early, around 1:30. They were able to fit us in at an earlier time which was FANTASTIC! The staff was polite, nice and accommodating. They went over instructions and were very clear on the rules. The planes were comfortable, and well maintained. My two children were amazed the whole flight and not the least bit anxious. This was truly a lifetime experience that we will all treasure. The dost is well worth seeing NY like this, and this company is the right people to make it happen!