Conflicted review here. We chose the two hour NYC lights tour by limousine based on the description which indicated seeing 5th Avenue, the Rockefeller Center, Times Square and a trip to the bottom of the Brooklyn Bridge for a picture with the Manhattan Skyline in the background. We had booked many events for this trip to NYC which are found on trip advisors and all had gone well until this one. We were typically contacted prior to the event to coordinate meeting logistics so that we could be sure to identify each other.
Here, nothing, until we called at the start time to find where the limo was as we were standing where we asked to be picked up. We got a call back almost right away to find the car around the corner - easy misunderstanding.
My family saw the white stretch limo and were THRILLED, it was cool inside and out.
The confusion seton as we left the curb. The drive mentioned traffics would be bad and he suggested some alternatives that would get us the best use of our two hours. I explained all we really wanted was to see 5th Avenue, the Christmas tree if possible, and the picture from the base of the Brooklyn bridge.
He shared his concern about traffic and his years of experience and suggested some other sights, which we said as long we saw the things we listed we trusted him.
An hour later we had were car sick from rapid starts and stops and had yet to see anything other than traffic.
It turns out he took us to some nifty neighborhoods outside of Manhattan with homes that go ‘all out’ on Christmas lights. Sort of cool, but not what we signed up for.
Our hotel was at Times Square, so we thought the tour would be in Manhattan other than the zip across the bridge at the end.
I think he thought he was doing us a favor, but with car sickness and not seeing anything we asked for during the first 90 minutes, we were concerned.
He did apologize, and quickly got us to the Brooklyn Bridge for the photo we wanted and back to our hotel only a few minutes after our scheduled time.
As we left I gave him a reasonable tip, all things considered, and he explained that trip was usually a higher cost thing which I perceived was him trying to show his thinking as to why he did it.
So, my conflict - good intentions & poor result perhaps just a bad coincidence???
I guess I’d give them another shot and recommend to take the initiative to be clear on expectations.
He was a nice guy who talked about what he took us see and did get us around safely.