Our captain and naturalist T and John, we’re awesome! Would’ve been a 5 star had they not looked at our tickets, put us on the wrong bus, then called us liars when they figured out they put us on the wrong bus. Seriously, called us liars. Sure, the guy that looked at our tickets overlooked the details, that was an honest mistake but when the bus driver had to turn around to take us the the correct bus he made a huge deal out of it, telling the whole Tour it was unbelievable that we were on the wrong bus. Got back to the meeting area and the guy that looked at our tickets would not speak up about his mistake and the another employee told us we were lying. So, lame. Won’t give my money to this tour company again. But when it came to the actual tour, awesome.