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Частный трансфер в Майами (MIA) Аэропорт/Дом/Отель/Работа

Частный трансфер в Майами (MIA) Аэропорт/Дом/Отель/Работа

Обзор

Great customer service is our focus! Our customer service is what sets us apart. Hence, we do not leave our clients hanging when problems occur (flight cancellations, weather, etc.). We work with clients to meet their needs. We also provide a concierge-type service and our drivers are well-trained professionals. See you in Miami.

Город: Майами

Sun 25 May

Другие даты

Выбрать дату можно уже на сайте бронирования

Начинается с $69.00

Зарезервировать

Sun 25 May

Начинается с $69.00

Зарезервировать

Нью-Йорк Tours

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Что включено

All Fees and Taxes

Обработка багажа

All Fees and Taxes

Дополнительная информация

Service animals allowed
Public transportation options are available nearby
Suitable for all physical fitness levels

Политика отмены

For a full refund, cancel at least 24 hours before the scheduled departure time.

Отзывы (14)

leocastro1953

May 2023

The driver, Marco, was very professional, but he also was a great conversationalist. The day prior to our arrival at the Miami Airport he kept in contact with me by phone and message to confirm our flight and time when we would be at the airport. As soon as we retrieved our luggage and make it to our pick location he made it clear which vehicle he would be in and even flashed his emergency lights to let us know which vehicle he was picking us up in. Great job Marco and thank you Viator for your service. The next time we travel(Dec. 2024) to Miami we will certainly use your service and request for him(Marco)!

Harland_L

May 2023

After waiting curbside at the Miami airport, at the instructed location, for over 1.5 hours, our driver never arrived. I tried calling the local operator repeatedly only to get voice mail. I was finally able to reach Viator on their customer service number. They also tried reaching the local provider, but were unable to get an answer. We finally just took a cab to our hotel. The only positive part of the experience was that Viator issued a full refund within 3 days. We have used Viator for many excursions in multiple countries and have always had a positive experience. I would strongly encourage them to remove this operator from their service providers.

Ответ от хоста

May 2023

Hello, Thank you for letting us know your experience. We have reviewed your complaint and took swift action. We utilize a host of independent drivers. Steps have been taken to improve operational practices to mitigate any further instances. We truly apologize for the inconvenience that this may have caused.

aneva_h

Apr 2023

The driver never showed up. After numerous attempts at talking with the right person I was told the reservation was canceled on a date before the reservation was even made. When calling again too question why I got a conformation email and why I was told in a previous conversation only 4 days before all was good. I have since called to question my refund I get a re-record recorded message saying the number is out of service So no I do not recommend this company!!

Ответ от хоста

Apr 2023

There was no driver late picking up the client because there was no reservation for pickup. The booking had been cancelled Cancellation Jul 9, 2022, 01:00 PM EDT. We are not responsible for client's not tracking booking information for 8 months. Also, The same booking wasn't updated with flight information to complete a pickup.