First the good. Seeing Richmond via a TukTuk is great, you see sights that would be hard to see via car, so much more enjoyable to see. However wish there were more time at stops & more money for longer. Guide was a lovely person & sweet & fine for a general overview but I expected more & did not seem as knowledgeable as I think she could've been. My friends who have lived there for 8 years knew more in many cases. Biggest issue was we had a hard time hearing when moving. A microphone would be a good addition! We also asked the music be turned off because of the hard time hearing & it was but later got turned back on again, that shows lack of customer service. We forgot to get a picture of us all in the TukTuk & I would think for your marketing your people should be asking if you want a picture. I would have put it on social media. Our gentleman on the tour would have given her a 5, us ladies just a 3. Nice young lady but could give a lot more with just a little more effort.
Ответ от хоста
May 2022
Thanks for the feedback. The City Tour is a good sightseeing tour. If you are interested in more history you might try the Civil War, Slavery, & Emancipation tour.