It was May and Father's Day was coming up. I was thinking of something fun to do when I stumbled upon this adorable little Fire Engine Tour in San Francisco. Living only an hour North of SF, we've visited the city many times, but never got to see it from a vintage fire truck! I bought the tickets in May for June 19 and kept a secret from my dad. I told him that I had a special surprise for him. When the day finally came, I revealed to him over brunch what we were doing: a Fire Engine Tour of San Francisco! We drove an hour to get into the city and paid for parking. We got to the departure location 20 minutes early. And then we waited. And waited. No one else was showing up and there was no vintage fire engine in site. I finally called the tour operator when it was getting close to the departure time. He told me there was no one booked for the 1 pm tour. I told him that wasn't right because I booked months in advance and had been charged the full amount 2 days prior. All in all, I was able to get a full refund on the tickets, but we still drove all the way there and paid for parking. What a kick in the pants.
Ответ от хоста
Jul 2022
We are so incredibly sorry for your experience, there was an uncommon miscommunication and we realize you weren't able to ride our tour, especially on Father's Day! Please contact us and we can discuss options for the future.