Mark was funny and I really enjoyed the history he gave regarding the places we toured. He also gave great recommendations regarding where to eat during lunch. I enjoyed the fact that I didn't feel so rushed and enjoyed the small group so that there was more of an intimate feel to the tour.
Our Tour guide Don was wonderful. He was extremely knowledgeable about San Francisco and Wine Country. We had a fabulous day touring Napa and Sanoma. We would highly recommend this tour.
The tour was ok, but NOT customizable. If you are choosing it for that reaspon, call to ok your visits beforehand. Otherwise, the guide will deny your request in favor of preset (cheaper?) stops of his choice. The facility I really wanted to see was across the street from the one pushed on us.
Thank you for the feedback. The itinerary is not set in advance to allow the guide to tailor the tour to guest requests and tastes. Wineries may be visited that others have enjoyed in the past but we do not want guests to feel like they are "pushed" into a particulare winery. There may be a reason your request could not be accomodated such as availability. Many of the exclusive tasting rooms in Napa require advance appointments, and therefore we recommend that any guests with special requests add this to the comments in their reservation. At Viator, we strive to improve our guests' experience and will investigate this matter further.