Warning! Don't use this Company
I booked a transfer for my parents arriving from Sweden to Tampa airport, Florida, in December 2019.
The taxidriver was super to communicate with before the pickup and things were going as planned.
On the way to airport the driver got a flat tire and could not make it. He could not get contact with support he said.
I called an international number and was told to tell my parents to get a cab at the airport, keep the bill and get the money back.
A lot of e mails back and forth have been written. Tons of very sorry, appologys and words have been recived. But not a singel dollar back. Not even from the original order when buying the service online from Sweden.
So I advice you not to use this this Company. Big warning!!
Later we used Uber instead. That was working 100%.
Sorry to say this about a Company. Things can and do happen. That's the charm of travelling. But the way Gettransfer handel the aftermaths is terribel.
Now they have stoped responding. The last mail they said:The transfer is being proceded. This was 3 weeks ago.
Best regards
Britt from Sweden