The crew members were not much supportive, they were pretty much explaining the steps but hands off experience, this is definitely not safe and fun for children under at least 10 years old. The boat was very crowded and not steady so definitely not good place for someone with motion sickness tendency.
Ответ от хоста
Apr 2022
Aloha - I’m so sorry for your experience. It sounds like there may have been a miscommunication about what we provide on our tours. Our tour does require that you know how to swim. Our staff explains how to snorkel and is happy to help but you do essentially have to be able to do it in your own. (While we supervise, lifeguard, and point out the marine life!) We also like to make sure that there is a parent who is comfortable watching their children in the water. Although or staff is more than happy to help with your children, we do need to have an adult with them that is comfortable watching them in the water and do not provide a 1:1 type of supervision / help for your children.