This club crawl tour was simply awful. This tour was part of a Groupon package I purchased that included a helicopter tour. The helicopter tour was fantastic, but I didn't learn until later that it was an entirely separate entity, so this review is in no way a reflection of the helicopter tour company.
From the start, there was confusion on where to meet. The other party members in my helicopter tour group were told different locations. The communication from our hostess was severely lacking--not only were details missing about the meet-up location itself and commuting to the meet-up location, but she refused to answer her phone when I called, insisting I text and then failed to return my texts in a timely manner, especially considering there was conflicting information from multiple sources, and I was anxiously awaiting a response from this woman in order to get to the meet spot on time. Finally, about five minutes later, one of the other gals got a hold of her on the phone to retrieve information.
Once we eventually met, the hostess was nice enough, but after a while, she broke off with a couple of people that she seemed to click with right away. She seemingly gave them preferential treatment, like giving them the information shpiel before communicating the same info to the entire group, which I felt was exclusionary and highly unprofessional. Then midway through the very first club, she texted that she had to cancel the rest of the tour because she wasn't feeling well and promised she would reschedule.
I was livid. After all the stress of getting there, she couldn't provide prior warning that she was feeling ill? I would think in or before the fifteen minutes from when she left us till when she texted us, she could have at least made an effort to communicate she'd do her best but wasn't sure the trip could go the whole night. I was also baffled why the company couldn't send out another host/hostess. I wasn't going to be in Vegas much longer and already had the rest of my trip planned out, so rescheduling wasn't an option.
When the company called to reschedule, they agreed to a refund, but only decided to refund me $12 of the $200 I paid since I guess the helicopter tour we took comprised almost all of the cost, even though a regular club crawl tour runs about $100 per person. (I still haven't seen the check after 3 weeks, by the way.)
This club crawl tour was the worst experience of my entire Vegas trip. Never again.