I booked a 4.20pm tour and was waiting for daniel to arrive until 4.37
didn't even apologize or say anything
asked him why he arrived so late, he is like it can take 20 minutes to leave
I told him the phone rep advised we will be ready to roll at 4.20 in the water
but again, no reply 4.39 he tells me he needs more cc cards
he said he will be back in 20 seconds sure enough he came back 4.49 no apologize at all
would avoid this place at all costs jet ski are old and crappy, he gives you millions rules and takes a ton of pictures, worse then a car rental