It was a fun experience, however we lost 20-30 minutes of our 2 hour ride getting instructions, adjusting bike seats, filling out the Waiver, etc. I did not receive instructions about getting to the pick-up site prior to our 10 AM time slot. It was 10:30 before we were able to ride.
Одговор домаћина
Sep 2021
I am so glad you had fun in your adventure, however I am disappointed to hear your tour operator did not extend your time to account for the orientation. We usually ask our guests via your confirmation email to arrive 15 minutes before your ride amd if we significantly go over that time we extend your ride from the time you leave. I am sorry he didn’t do that. Please allow us to extend you a discount for the next time you decide to book with us. I can guarantee this will not happen again. Thank you for letting us know.
Till next time Happy trails !!