This was our first Segway tour. It was really a lot of fun! Jen was a great guide. It wasn't very haunted, but it was still a fun evening of seeing sights where tragedies occurred and to learn some interesting facts about Chicago. I recommend it for anyone to do. The Segways were really easy to drive and seeing the city at night is great!
The tour itself was fine! Viator screwed up the reservation, however, and the place was closed when we got there. Fortunately, there was a number and we had ALL the paperwork to validate our reservation so we called the number and the people came back, at 9 p.m., opened it up and gave us our paid-for tour. They were lovely but I can't say too much for Viator!