We have never been on a Segway, we were both skeptical of the ease of use. They worked with us until we were comfortable and after a while Segway was natural. What we hear, most other tours do not use an audio system, which was great for hearing the guides and the interesting history of Couer d’Alene. We covered 9 miles with ease. We like walking, but really, your not going to walk 9 miles in any town, especially in just a couple of hours. This tour was great!