First, the view is beautiful, and that's the reason people visit the observation deck. The view of the waterfront and the southern view of downtown were especially impressive. I also liked that there was no wait on the day I visited. However for the admission price, the experience itself is a little lackluster. For example, the bar/cafe area is a temporary looking set up with a few high tables, so even though it wasn't that busy, there was no place to sit to eat/drink. What was most disappointing was that even though there was very little wait for the elevators, they packed a large number of guests in the elevator to go down. With COVID still present, it felt uncomfortable to be packed shoulder-to-shoulder in the elevator.
Одговор домаћина
Aug 2022
Thank you for your review of 360 Chicago. We're sorry that you didn't fully enjoy the observation deck experience we offer to our guests. The bar/café area is currently under renovation to allow for more seating and a nicer environment. We appreciate you taking the time to let us know of your feedback, and we hope that you'll come again in the future.