We just got back from our Maui trip and had a fabulous time with our 7 and 5 year olds.
After our zipline experience, we found out that the photographer had left before we went ziplining due to a scheduling mixup entirely NOT NorthShore's fault. We were a bit disappointed as we had not brought our camera (in case it fell out of our pocket) but when we called NorthShore from the car to ask if we could come back to Zipline on 1 track so that we can get pictures they told us to book another full Zipline course on them. We did, had a great time, and when we were done, there was a photo CD (valued at $50USD) waiting for us at no charge. We were expecting to pay for our photos and had never thought they would be so kind as to offer that along with the full zipline course again.
The guides were amazing and great with kids! McFly, Robin Hood, Heisenberger, and Dragon are the ones to ask for if you and your kids want plenty of fun and plenty of zipline tricks!
The course is 7 ziplines, each one has a fun way to access the zipline which just adds to the adventure, and the pictures are fireplace mantle worthy!
That there are companies still out there who stand by their commitment to customer service and fulfill that commitment when put to the test is all we need to fully recommend them.
THIS IS A MUST DO ACTIVITY IN MAUI!!!!
With kind regards,
Shali, Dan, Danny, and Maiya from Chestermere Alberta