For our group (9 people from Belgium), it was heartbreaking to hear the stories of 9/11 from a real New Yorker.
Jim Quinn has a rarely seen enthusiasm during the tour, it was just unbelievable.
Thank you for your passion.
You got our 2 13 year old daughters also thinking and asking us questions for the rest of the day.
It's a real shame this happened, but you're doing a great job in remembering all the people that connected during that period, and still.
Thanks!
Olivier & Tine