Bob was great tour guide, being a real ghost hunters, and he brought his own ghost stories, plus real evidence of ghosts, including EVPs, images and videos of different locations in St Augustine we went to. He was very passionate about his job and really knew his history of the city. His passion was felt by everyone.
I’m taking off one star for the terrible customer service when we called to book the tour. I’ve never been yelled and been treated like an idiot like that before in my life. It was so bad, I almost cancelled our tour, assuming that’s how we’d be treated on the tour. If you book, do it online and do not talk to customer service. They think you are a stupid American, and it really shows.