Our family of 6 took the 9-1130 CraigCat tour today. It was so much fun! The pwc’s are easy to drive, and give such a smooth ride. We drove through mangroves and islands throughout the 10,000 islands. Unfortunately for our tour guide, on the way back his CraigCat broke down. He apologized profusely and ultimately had to be towed back into the marina by one of the other riders.
My purpose of writing this is to say that shortly after we returned to our rental, we received a refund for a portion of the trip. Thank you so much for being such a good company, and for putting your customers first. Word of mouth is everything and I will definately recommend Backwater Adventures to friends and family. Thank you.