The staff was very knowledgable about the area, the river, and rafting safety. It was the Beginner raft with one adult and two kids (12 & 13). Class 2 & 3 rapids so I was expecting a few splashes, but was pleasantly surprised. We had a LOT of splashes and tons of fun. Russell (guide) and Jonathan (owner who dropped in and helped take out) were so professional and talkative about things to do in the area. My kids had a blast and were so happy with this raft experience. We have gone before on 2-3's, but this trip was way better and more exciting for everyone. Highly recommend the staff, the business, and the Beginner rafting experience.