There are many, many tours. We chose this one because they offered a hop off-hop on option and a 2nd day for just a little more. Here are pros and cons so you can decide if it's for you:
Pros:
- Can hop on and hop off as you want.
- There's an upper level, front half is covered and back half is open.
- Attendants (scanning your tickets, etc) were friendly.
- Provide earbuds.
- App shows you live bus locations.
Cons:
- Live audio was not available. Only the recorded one was.
- Incredibly crowded despite two levels of seats.
- Buses don't come as often as they claim - we waited 30-45 min.
- Many reviews complained that numerous stops weren't available. The response from the company was that they don't control detours and road closures. That's true, they don't. But on our 2nd day the entire 2nd half of the stops were not available, and they claimed it was due to road closures. However, we took an Uber to get to the Lincoln Memorial area, and there were NO roads closed. We took the exact route the bus was supposed to take and all the roads were open. I'm usually sympathetic to business, they're offering a service and deserve to make a profit. But that experience left a horrible taste in my mouth.
There are many options available, from other buses to small cars to Segways to walking tours. Next time we'll take a small car - we want a real person narrating, don't want to fight for seats, and don't want to pay extra for an Uber to take us where they claim to go.
Одговор домаћина
May 2022
Thank you for the review. Depending on the time of day you had the Uber, the roads may have opened up (After 3 pm on Sunday, a little earlier on Monday) however, with the early morning closures, we have to create a route that still allows people to see DC which we were able to do. It would be irresponsible for us to drop customers off at stops in the morning and then divert to our normal route in the evening. We would in effect be leaving guests at stops with no ride from us back to their starting place. We understand that this can cause some consternation, however, it is something we have to live with within the Nation's Capitol. Thank you for reviewing and giving us positive feedback and areas of improvement. It is all helpful!