Quest03306583672
Apr 2022
Overall the Big Bus Tour is worth it because it gives you highlights and especially helpful were the ear plugs that had running commentary about the sites we were seeing. We did the night tour which gives you a whole different perspective on the sites especially seeing the monuments lit at night. The day your allows you to hop on hop off. I must give a shout out to Gregory B, the sales person on the street who sold us the tickets. He was more than kind, more than helpful, offered to personally walk us to the train station when we couldn’t t find it, and was so people friendly and personable. On the opposite end the actual drivers were not. The drivers were rude, on auto pilot and really didn’t care. One example was we knew our time was limited, there were many sites to see, and the whole thing is a little stressful. When we asked a couple questions the driver basically just barked at us”just put in your ear pieces and listen”. And believe me it wasn’t said in a kind way. AND, it didn’t answer our question at all. Make sure when you do this that you are not pressed for time. We were told that the buses come every twenty minutes. At virtually our last stop before we had to head to the airport, the bus took a good 30-40 min and we were starting to panic. Overall, it is something I’d recommend but do your homework, know where you want to go because the drivers will not help you and will cop an attitude.
Одговор домаћина
Apr 2022
We are very sorry your experience was overshadowed by the rudeness of one of our drivers. There is no excuse for that. Thank you for not allowing that to completely derail your overall experience with us. We have some work to do, and your wonderful feedback can be the launching pad to some serious discussions. Thank you for taking the time to write it.