It was helpful to get from the monuments to the Capital with 2 younger kids (4 and 6 years old) but over-priced. We ended up getting the front window seats on the upper level for most of our ride, which made it a much more enjoyable experience. We got on and off a few times and the pleasantness of the drivers definitely varied. We also had no idea when the next bus would come; we downloaded the Big Bus Tour app, thinking that we'd be able to get live updates, but the real-time bus tracking feature wasn't working, which would have been helpful for planning on a chilly windy day. Also there was no order to people getting on the buses. We'd be in a queue with a few other families in front of the bus stop signs, and when the bus came, other people would just come over and cut in front, which was frustrating. Perhaps check out the DC Circulator before you spend the money on this.