We have been on the bus tour a few times and LOVED it! Parked at Union Station, bought tickets and hopped on and off many times all day.
For this visit, there's nowhere listed on the website where to park. We got on at the Madame T stop and there's no bus stop sign! We asked folks inside stores that work nearby and they didn't know.
The app and website states there's movement every 8 minutes, false: it's an hour between buses. If you hop off you wait an hour. So disappointing. The whole point of the bus is to see the sites (or at least more than a few).
The bus driver doesn't state where you are when the bus stops, when the next bus is coming, no helpful tips at all, like I am used to! Formerly they were very engaged.
We sat and enjoyed a bus ride (for $88) and got off a few stops in and opted to not get back on.
I fully realize we are in a time of a pandemic and many of the museums were closed. But, many are open also! If they are going to run the buses, they should be honest about the routes and times. The operation of the bus tour has completely changed and I would not recommend it. This is so unfortunate.
Одговор домаћина
Jun 2021
We are sorry we did not meet your expectations. The Big Bus Tours app and website is very clear that we operate an hourly schedule. Currently, we are operating at higher frequencies on the weekend Thursday-Sunday. During this time, the only museums open were paid attraction museums. Our first stop is L'Enfant Plaza, where the Spy Museum is located. As it stands several more museums have opened as the city has eased restrictions. Please follow our app for live bus tracking, bus routes and stops. Please come back and visit.