overall we liked the volcano part of the of the tour. The driver was very regimented about how long to stay at each part. If you were late he laid on the horn. we felt rushed. I would not do this again
Captain Rob was a knowledgable and entertaining guide. I was impressed by his professionalism with us as a group and with the chronic stragglers. The tour itself was very complete and one of the most interesting things we did on the Big Island.
(Positive) You get to see the Hilo side of the island without renting a car.
(Negatives)Too much time was spent on the bus. Maybe too much stops were crammed into the day but on average we were given 15-20 minutes whenever we got off the bus to see anything. Always felt very rushed by the time limit. And then when we actually got back on the bus we would spend another 5-10 minutes waiting for latecomers. The guide spoke so softly it was extremely difficult to understand what he was saying even with the volume cranked up. The guide was also the ddriver and all the explaining was done on the bus while driving, he never accompanied us to the actual sights but always waited on the bus. As most tours, so much depends on the guide and ours wasn't very professional.