We picked this excursion while cruising with the Pride Of America. So glad we did. We have zip-lined before in Hawaii and in Costa Rica. Each experience has been awesome. We were greeted by Heather at the pier. She is very organized and took us for a tour in the Botanical Gardens before we zip-lined. She really knows a lot of information about the different plants there. Then we meant Maria, Pano? sorry not sure of the spelling, but he is 19 years old and has some cute jokes to tell along the way. Maria and Pano? were awesome. Extra safe. You did not have to worry about that. They are so VERY nice and patient with everyone. Everyone should really do this excursion. You will have an excellent experience, you will never forget. Love you guys. :) We just got home July 7th.