My tour started with a bit of a hiccup. The ticket stated that the guide would meet me in the hotel lobby, but in reality, Dmytro was instructed to pick me up outside the hotel. Thankfully, he went the extra mile to look for me in the lobby, where I had already been waiting for 45 minutes—frustrated, thanks to the tour operator’s overly broad pick-up window of 7:15-8:00 AM. Despite my grumpiness, Dmytro handled the situation with professionalism and kindness, instantly turning the day around with his warm approach.
A self-proclaimed walking Google, I must admit that I agree with that title. Dmytro is an absolute gem! His knowledge is unparalleled, effortlessly sharing fascinating insights and even spotting errors in the scenery guide. His patience and dedication truly set him apart.
His commitment to ensuring a great experience is truly commendable. If you're looking for a knowledgeable, patient, and thoughtful guide who genuinely cares about his guests, Dmytro is the one to book. Highly recommended! ⭐⭐⭐⭐⭐