My visit to Busch Gardens was the worst theme park experience of my life. From the moment we arrived, the staff seemed disinterested, inefficient, and unprofessional. The food was grossly overpriced and lacked quality.
The park's app was completely unreliable, providing false queue times that led to frustration and disappointment. The queues themselves were unbearably long, and to make matters worse, many attractions were closed due to technical problems. The new Phoenix Rising attraction broke down after an hour in line. Fast pass prices increase as you try to book them. In the entire 8 hours we spent there, we were only able to get on one ride.
Adding to the dismay, the park was dirty and poorly maintained, making the overall experience unpleasant. I cannot recommend Busch Gardens to anyone seeking a fun and enjoyable theme park visit.
The overall experience is one of a tired, badly and incompetently run faded park where the goal is to rip off and frustrate the customer, no one cares, staff rarely even make eye contact and it’s virtually impossible to get on rides.