Unfortunately, I had a very bad experience with this company: I wanted to do the dolphin snorkel tour but was a bit late, I came 10 minuts prior to departure. The staff from the tour company waited at the parking lot, I signed and he said that he wanted to show me where the boat is. I agreed and mentioned that I would go to the restroom before. He said that it was ok - but when I came back 4 mins later, he vanished! I was running around the parking lot and tried to find out where he was, but nothing. Then I asked somebody from another company where the boat could be and he showed me the place.
When I came, the boat stand already a bit apart from the harbor and was about to leave. The guy from the tour company talked to his colleague and was apparently NOT looking where I was. The crew let me on the boat, but they didnt say anything about the incident.
Also, they didnt inform me about what was going to happen, so I didnt know that we had only the chance to do the dolphin swim at one point of the Marina.
Very rude behaviour. I left the day after and it was my only chance to do the dolphin tour, but they just didnt care if I would be on the boat or not.