The stadium portion of the tour was a DISASTER. The tour was disorganized and very frustrating. They couldn't locate our AT&T tour guide. When she finally arrived we waited for an extremely long time to get a group photo (which wasn't a priority for anyone in the group). We kept hearing about the art and syling of the arena, which was interesting at first, but that was all the tour guide talked about for WAY too long. We then went back and forth between elevators and escalators trying to get to another level of the stadium, she kept taking us back and forth and we wasted so much time. She kept blaming other groups for getting in our way, it really seemed that she was disorganized and didn’t know what she was doing. We were never able to go on the turf. We weren’t able to shop like we were told. The tour ended in frustration for everyone I spoke to.
Одговор домаћина
Sep 2022
Dear guest we would like to thank you for your business first and foremost, also for reaching out in your review. As a company and for many years we are hopeful that everything is on point once we book your tour and offer you what we hope is an amazing tour in the stadium. Obviously the stadium has personal guides and we would hope they set a standard. Your feedback is appreciated, that said we have reached out to the stadium manager in order to give you the experience our company expects the stadium to offer. We are in no way passing the buck and in talks with stadium to give you the experience Fun Dallas Tours offer's to each and every amazing guest we have! Take care and best regards.