Our two guides were very professional and placed an emphasis on safety. They knew the ropes, no pun intended, and really went out of their way to assist my wife, who was having a tough time of it because of bad knees i.e up/down on platform stumps to hook up. During the zipline tour, A.J. was a really fun guide who loves his job and the verbal interaction with the group. He made the trip really enjoyable. Eight zip lines, and three suspension bridges, over a three hour time period was awesome!The platform rappel at the end was an unexpected bonus. Thanks A.J.!