I had an amazing experience here! I had only been in Fairbanks for four hours when I arrived here and this was the perfect way to begin my trip! I felt so welcome walking into their lobby as I was greeted by their human and furry staff members. I was accommodated immediately even though I was an hour early. They got me on an earlier tour so I wouldn't have to wait long. My dog sled guide was Steve was excellent! I enjoyed learning about his beautiful dogs, his journey here from a big city in Indiana, and dog racing. His calm voice and the beautiful scenery added to this experience. I was very happy that we stopped half way and I got to meet the dogs and take pictures. My only regret is that I didn't take the longer tour as I didn't because I was snowmobiling afterwards and thought I would be cold taking two long tours. I wasn't cold at all! This was an amazing experience that I recommend anyone to do, especially at this company. Their staff made me feel like we were old friends and the building and bathrooms were very clean. I can't wait to come back next year!