Aloha,
Thank you for your feedback regarding our dolphin tour. Our photographers do their best to capture exciting moments as well as high quality photos and videos of our guests both in and out of the water. We aim to be completely transparent that our photo package that includes hundreds of pictures and videos is an additional purchase. Also, our guests are more than welcome to bring their own cameras so they can capture their exciting moments as well.
We would like to gather more information from you about this issue and work with you to amend it. Please contact us at
[email protected]. Please know that we are taking our guests concerns very seriously. Thank you again for your feedback. Mahalo!