Awesome Airvan tour. The owners, Ray and Jill were a delight to work with. Our original morning tour with another operator was cancelled yesterday and we hastily booked for an afternoon tour for today with Air Ventures. Early this morning, I called to see if we could change our tour time and Jill was very accommodating. Despite being very busy due to a cruise ship coming into port, she called me back when a couple seats opened up on an earlier flight. She even picked us up near our hotel along with another family from the cruise ship. Ray piloted our tour and was delightful for the entire trip. He has spent a career flying airplanes, and he obviously loves flying every chance he gets! He made sure everyone was comfortable....even a reluctant father who didn’t like to fly, but went along with the family. He explained everything and told us a lot of first hand information about the coastline and waterfalls we were seeing.....he has hiked most of the trails we were flying over. When we returned, Jill was kind enough to drop us off to pickup our rental car. Truly a pleasure working with small business owners that enjoy what they are doing and understand good customer service. Thanks to Ray and Jill for a great Kaua’i memory!