So I'm not a fan of small airplanes, and had some trepidation about doing this. But Eric, our pilot, was terrific. Never took us into bumpy air, and kept up a dialog laced with humor and sightseeing facts. It was easy making (email) arrangements and appointments, all the staff were friendly, they picked us up near our cruise ship, and returned us when the tour was over. I was really happy I did this. Also, I know helicopters are popular, and each to his own, but this fixed wing airplane was way smoother than bouncing around in a helicopter. I felt safe, and enjoyed the entire flight, in no small part because of Eric.