Our first time at Outerlife Studio. Zack greeted us kindly. Informative and friendly he was explaining the details and answering our questions. Disarm was our choice, purchased a private room with five players; two newbies and three have one past experience at a different escape room. There mixed among the thought patterns of five players proved to be quite entertaining. An hour well spent! The lobby, restrooms and actual escape room - all clean, tidy and very much appreciated. It was obvious they care and pay attention to details all the way around. We had a blast and do recommend Outerlife Studio Escape Rooms!!