I am a REPEAT customer from Illinois. I enjoyed riding the Duval Loop Shuttle, visiting Battery Park & taking pics from the “furthest point” in the USA. Also, eating my first snow cone that I have had in 20 years, and shopping on Carolina Street especially for souvenirs; overall, and enjoyable trip!
Bus Concern/Conflict:
My family was disappointed because the bus driver on 6/25/22, informed me that the FLL shuttle that met us in Miami (after de boarding the motor coach) would take us back to the Westin Resort Beach Hotel, however, the shuttle driver informed us that she was & could not drop us off at the hotel after 10:30 pm. We would have to catch an Uber. I paid her $15 to take us to the Westin. Pls clarify with the passengers that they WILL NOT be taken to their hotel. The bus driver should NOT have promised me that the shuttle would take us to the Westin. It was an inconvenience to us (In 2018, we were picked up (5:30 am & dropped off at the Westin), as a courtesy @ safety issue for female customers arriving late at nite.
PS: I paid her the Uber rate to drop us off!