We had a great time. Our guide was waiting for us at the specified location when we got there, 15 minutes early. He was personable and was up front that we were his first tour. He was knowledgeable and answered all of our questions without hesitation. We were a large adult cousins group, plus 2 additional people joined us, so he had his hands full. I also had a few email issues getting specifics, but called the number I was given for the Taste of Indy tours and was pleasantly surprised on how wonderful my contact was and was given her personal cell if I had any other issues the day of. Excellent customer service! I would rate this tour a 10! Thank you!