Operator was a no show. He said that trip advisor did not advise him that he had a tour that morning. This rating is not to reflect the tour itself, this is more of a don’t waste your time for something that doesn’t seem to have all of the “issues” worked out in their communications, and will leave you trying to figure out how to fill a part of your day when all other options you already passed on, have been booked up by this time. Extremely frustrating. Operator did reach back out that morning after I sent him a message, and offered us a free tour later, but I did not leave an opening on other days of our vacation for the chance that I would need to reschedule a prior event. Again, not knocking the tour itself, and the guide did offer a complimentary tour. But the inconvenience still needs to be documented in case it is a trend.