The guide on the bus from Miami to Key West was very difficult to understand. Once we arrived in Key West, we had purchased snorkeling, but there was no information on where to go for it. He walked the group down, but never said a word about where we were going, so for at least 7 blocks, we had to follow and keep up. Snorkeling was okay, but everything was too rushed. The guide also asked for tips multiple times, which I understand this is his living, but kindness goes much farther than asking for money.