My wife and I actually did two separate day tours with this company - a day trip to the Grand Canyon and then a combination tour of Sedona and Jerome. We had the same guide for both days - Richard - and he was outstanding. First of all, he was a great driver, which is not a small thing since we were in the vehicle for hours over two days. Second (or really, probably first), he was a great person - very kind, caring, and 100% focused on personalizing the tours for our wants and needs. The tours themselves were wonderful, but we also really enjoyed the time with Richard, including lunch together on both days. It felt like visiting a friend or family member in Sedona who wanted you to see as much as possible and hoped you would love the area as much as he does. As to the tours, Richard made it simple for us to see everything we wanted (and many things that we didn't know we wanted based on his professional recommendations, which were all spot on). In addition, because we had time constraints for the Sedona/Jerome day, he gave us a list of additional "must see" sites in Sedona with timing and parking recommendations for us to visit on our own as we had time. I also have to mention Peggy, the dispatcher/coordinator, who did a fantastic job of communicating the various itineraries to us and worked to customize our Sedona/Jerome tour to meet our timing needs. Bottom-line, treat yourself to a tour (or tours) with this group. You will love it!