I am sorry you did not enjoy your tour. If you would like to provide more details, please email us at
[email protected].
Our tours visit 3-4 viewpoints along the rim, and the viewpoints that we visit are generally not the same ones that the Shuttle Bus stops at. All of the viewpoints in the park are open to the public, one of the benefits of a guided tour is that your guide provides a lot of history and information about the area. We are sorry if you did not feel you received this benefit, and again, please feel free to send us an email with more information so that we can understand better what happened.
The vehicles are open air during the warmer months, we are sorry that you visited on a windy day and were uncomfortable.
Thank you for the review, we do appreciate the feedback, and again, we are sorry you did not enjoy it.